Silver Sands Tourist Park supports Victorian government efforts to restrict the spread of Coronavirus Disease (COVID-19). Whilst we are a small business that has been impacted by government restrictions, the safety of our staff and the safety of our guests remains our highest priority.
We are now operating under several government imposed restrictions that are consistent across the industry. We must abide by these restrictions to keep you and others safe. Please understand that the Coronavirus situation is dynamic and fast changing, and we will adapt as best we can to the changing circumstances.
Guests will be required to ‘check-in’ using the Service Victoria app and our unique QR code. The ‘check-in’ app stores contact details that assists the Victorian Government with contact tracing. We keep a register for guests who do not have a smart phone and can’t ‘check-in’.
To ensure your safety and to comply with government requirements for the accommodation industry, ALL GUESTS will be required to complete a ‘COVID-19 GUEST DECLARATION’. The guest declaration can be downloaded from the bottom of this page.
Whilst we can accept a booking in advance, we are not permitted to admit guests without completion of the ‘COVID-19 GUEST DECLARATION’. You must be able to attest to the SIX check box questions in the acknowledgement section of the ‘COVID-19 GUEST DECLARATION’.
It is in your interests to read the ‘COVID-19 GUEST DECLARATION’ before confirming your booking. In cases where a guest has made a booking, expecting they could meet the requirements of the ‘COVID-19 GUEST DECLARATION’, but upon arrival the guest cannot meet the requirements of the ‘COVID-19 GUEST DECLARATION’, then the booking will be immediately cancelled and the guest will receive an electronic refund of any deposit that was paid in advance.
The ‘COVID-19 GUEST DECLARATION’ must be signed in front of management on arrival. To reduce time spent in reception, all other sections can be prefilled prior to arrival. Please note that Silver Sands Tourist Park is NOT an approved place of isolation/quarantine.